FAQs
1. What are your cancellation policies? Can I cancel because of the weather, etc?
We feel our cancellation policy is one of the most liberal of any campgrounds. We keep our policy very basic so that we can meet the needs of 99% of our guests. Please read our policy carefully as we follow these rules:
- All cancellations for any reservation must be made by calling the office during normal business hours. Email cancellations are not accepted.
- No refunds or credits for any site deposits for cancellations involving Holidays or other designated Special Event weekends.
- Greater than 30 days’ notice must be given to receive a refund (less a $25 admin fee).
- Less than 30 days but greater than 14 days’ notice must be given to get a credit (less a $25 admin fee).
- No refunds or credits with less than 14 days’ notice.
- Credits must be used within one year of the date on which they are issued.
- No refunds/credits are given for early departures or “no-shows”.
Please understand that we cannot be held responsible for weather, illness, work schedules, or other situations outside of our control and therefore, enforce our cancellation policy regardless of circumstances. For these reasons we strongly recommend travelers insurance.
2. Do you offer camping discounts?
SLR does offer a variety of travel, promotional, and package discounts.
As these change from time to time we keep a list of all current offers on our main booking page. Simply click the BOOK NOW button from our website and scroll to the bottom of that first page to see what we are offering.
We also have numerous discounts available for our guests. These can change over time but include boat and watercraft rental discounts, discounts on tow fees, reduced costs on firewood, etc. Please inquire at the office prior to or upon your arrival.
3. What about for guests, any special discounts during our stay?
We do have numerous discounts available for our guests! These can change over time but include boat and watercraft rental discounts, discounts on tow fees, reduced costs on firewood, etc. Most of these pop up automatically if you add them while doing an online booking but feel free to inquire at our store prior to or upon your arrival.
4. Will I receive the reserved site that I request?
You can select a specific site with our booking software however we reserve the right to move your site prior to your visit. You can elect to lock your favorite site so that it is guaranteed during your stay for an additional fee. We recommend locking your site if you are meeting others here or just want to ensure that you have the view that you like.
5. Do you allow pets?
Yes, we love pets! We have lots of open space and trails to run and walk your doges and have pet waste areas located around the property. We have one of the largest dog parks of any campgrounds in the country at over 15,000sf. A few of our Tiny Cabins even have fenced yards for your own private dog play areas. We ask that you be considerate of other guests with your pets and keep them under your control at all times and leashed if you are outside of your camper or cabin. We have some crates available if you need to leave your pets for an extended period or we can refer you to local boarding for them. Please leave any aggressive animals at home.